Frequently Asked Questions

Who is eligible to join Drivio? What areas does Drivio cover? How do I sign up as a driving instructor? How do I map my working area? Do I have to submit my bank details when signing up to Drivio? How does verification work? I have not heard back from Drivio about my verification status. What should I do? My profile has not been verified. What should I do? I’m having difficulties submitting my verification documents. What can I do about it?

How do I keep my Calendar up-to-date with the Drivio app? How will I be notified once I receive a booking? How will I be notified if a learner cancels a lesson? I can’t make the lesson, what do I do? Can I integrate my Google Calendar with Drivio?

What’s the difference between a cancellation and a rescheduling? How does it affect me? Cancelling and Rescheduling Lessons once the date/time has passed. Cancellations By Learners Cancellations By Driving Instructors Rescheduling By Learners Rescheduling By Driving Instructors

How can I interact with learners? Can I communicate with learners before they make a booking?

What will I be charged? How and when do I get paid? Am I able to change my bank account details to receive my next payment? What if I haven’t received the payment I was expecting? How can I keep track of how much you have paid me in total?

How can I contact Drivio if I’m having difficulties with the app? How can I get in touch with you if I’m having difficulties with a learner?

What is Drivio and how does it work?