Cancelling lessons by learners

If one of your learners decides to cancel a lesson with more than 48 hours’ notice, they’ll be entitled to a full refund.

If they cancel within less than 48 hours, but more than 24 hours before the lesson starts, they’ll receive a 50% refund, and you’ll pocket the other 50%.

If you’re given less than 24 hours’ notice of cancellation, you’ll still receive the full payment for the lesson.