What’s the difference between a cancellation and a rescheduling? How does it affect me?
Cancellations have a bigger impact than reschedulings because it will affect your ‘confirmation rate’ and potentially ‘reviews’.
If yIf you reschedule a lesson, you won’t lose the money for the booking. The learner’s payment will be kept and sent to you once the lesson has been completed.
If you cancel the lesson, the learner will be fully refunded. You could also lose out on the learner.