Frequently Asked Questions

Discover tips and tricks, find answers to common questions and get help!

Cancellations of Lessons

Do I get a refund if an instructor cancels my lesson or doesn’t show up?

How do I get in contact with the Drivio support team?

What is Drivio and how does it work?

How do I contact my driving instructor?

Are the driving instructors on Drivio certified?

Getting Started

How do I sign up?

What areas does Drivio cover?

Can I use Drivio to hire a car for my driving test?
Booking A Driving Instructor

Are the driving instructors on Drivio certified?

Based on what criteria can I choose a driving instructor?

How do I pay for my lessons?
Communicating with Instructors

How do I interact with my instructors?

Can I communicate with instructors before making a booking?
Driving Lessons

How long is a driving lesson?

Where do driving lessons take place?

Do I need to present my instructor with an ID when I go for a driving lesson?

What if I’m late or my instructor is late for a lesson?
Cancelling and Rescheduling lessons

What if I need to reschedule a lesson?

Do I get a refund if an instructor cancels my lesson or doesn’t show up?

Cancellations of Lessons
Contacting Support & Instructors

How do I contact my driving instructor?

How do I get in contact with the Drivio support team?
About Drivio

What is Drivio and how does it work?

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