driv.io

What if I need to reschedule a lesson?

You are able to reschedule any booked lessons. You should get in contact with the instructor via in-app messenger or send a rescheduling request.

If the driving instructor accepts it, the lesson is moved to the newly agreed time. If the driving instructor rejects it, you or the instructor can suggest another day or time. 

  • If you are rescheduling an unconfirmed booking, you have 48 hours from the moment the booking was made to agree with the instructor on a suitable time for the lesson. After that, the booking gets automatically cancelled. 
  • If you are rescheduling a lesson that you had previously confirmed, you have 24 hours to agree with the instructor on a suitable time for the lesson. If not, the lesson goes ahead at the originally agreed time, unless you cancel it.

Please, see below for more information on our cancellation policy:
https://drivio.co.uk/driving-instructor-terms/